Resume

Data Visualization & Analytics

Transformed granular engineering telemetry — commits, PR cycle times, and issue velocity — into executive dashboards that quantify developer productivity and identify delivery bottlenecks.

Complex Workflow Design

Designed automated attribution workflows for technical accounting, enabling accurate R&D tax credit capitalization and streamlining compliance for engineering teams.

AI-Augmented Development

Adopted a development workflow using Cursor, Claude Code, and Devin to prototype complex features and resolve production issues, significantly accelerating the product delivery cycle.

Flagship Product Ownership

Led design for New Relic's core observability products — APM and Logging — the company's flagship interfaces for debugging large-scale systems, supporting hundreds of millions in revenue.

New Product Innovation

Led net-new projects — including Health Map and Radar — from concept to launch, achieving eight-figure ARR growth within their first year of release.

Systems Design

Defined cross-product interaction patterns, ensuring a cohesive experience across alerting, logging, and monitoring surfaces.

Customer Research

Conducted hundreds of customer interviews, on-site visits, and product demos to shape strategy for net-new products, ensuring market fit before release.