Nate Vink
Resume
Summary
Product design leader with 14 years of experience turning complex systems into intuitive, high-impact interfaces. Led design for flagship observability tools at New Relic supporting hundreds of millions in revenue, launched products that hit eight-figure ARR within their first year, and led product design and strategy for engineering productivity tools at Software.com. Leverages AI tools including Cursor, Claude Code, and Devin as a core part of prototyping and shipping.
Experience
Lead Product Designer / Manager
Apr 2022 – Mar 2026Software.com
Lead product strategy and experience design for analytics products that help engineering leaders and teams measure productivity, resource allocation, and AI adoption.
Data Visualization & Analytics
Transformed granular engineering telemetry — commits, PR cycle times, and issue velocity — into executive dashboards that quantify developer productivity and identify delivery bottlenecks.
Complex Workflow Design
Designed automated attribution workflows for technical accounting, enabling accurate R&D tax credit capitalization and streamlining compliance for engineering teams.
AI-Native Design
Adopted a design workflow using Cursor, Claude Code, and Devin to prototype complex features and resolve production issues, significantly accelerating the product delivery cycle.
Lead Product Designer
Jul 2016 – Feb 2021New Relic
Flagship Product Ownership
Led design for New Relic's core observability products — APM and Logging — the company's flagship interfaces for debugging large-scale systems, supporting hundreds of millions in revenue.
New Product Innovation
Led net-new projects — including Health Map and Radar — from concept to launch, achieving eight-figure ARR growth within their first year of release.
Systems Design
Defined cross-product interaction patterns, ensuring a cohesive experience across alerting, logging, and monitoring surfaces.
Customer Research
Conducted hundreds of customer interviews, on-site visits, and product demos to shape strategy for net-new products, ensuring market fit before release.
Product Manager
Jan 2016 – Jul 2016Immediately
Led product definition and launch of Gong, a mobile-first sales intelligence app (acquired by New Relic). Integrated with Google, Twitter, and Salesforce to surface prospect signals — including social activity and engagement history — and prompt salespeople with timely follow-up reminders to keep deals moving.
UX Designer & Product Manager
Jan 2013 – Jul 2015Hathway
Served as product lead and subject matter expert across multiple client platforms, owning requirements, research, UX, and delivery for SaaS, commerce, and healthcare applications.
Skills
Education
B.S. Business Administration — Marketing Management
California Polytechnic State University, San Luis Obispo